Where Do We Ship?

We're excited to deliver our products to customers in:

United States
Canada
Europe
Australia
Selected countries in the Middle East (UAE, Saudi Arabia, Qatar. Kuwait) and Asia (Thailand, Singapore, Pakistan and India)

Not sure if we ship to your location? Just reach out. We're happy to double-check for you.

How Soon Will Your Order Arrive?

We understand you're excited to receive your order. Shipping times can vary based on your location and the product's origin. Here are general estimates:

United States:                            7 to 15 business days
Canada, Europe, Australia:       10 to 20 business days
Middle East and Asia:                10 to 25 business days

If the item is available in one of our partner warehouses (such as in the US, Poland, UK, Germany and in Spain), delivery is much faster — usually within 3 to 7 business days.

Please note that customs processing, local courier delays, or unexpected events may occasionally impact delivery time. We truly appreciate your patience and understanding.

Where’s My Package?

Once your order is packed and on its way, you’ll receive a tracking number via email. Use it to follow your package’s journey on our Order Tracking page.

A few helpful notes:

We work with trusted logistics partners who ship from warehouses in the US, China, and other regions.
If you ordered multiple items, they may ship separately depending on location.
Deliveries to remote or hard-to-reach areas may take a bit longer. We appreciate your patience.

 International Shipping & Customs Information

We ship our HZ Care travel accessories worldwide to bring convenience to your doorstep, no matter where you are.

Taxes & Import Duties

We do not charge VAT, GST, or Sales Tax at this time. All product prices are final and include applicable processing or supplier fees from our side.

Please note: Buyers are responsible for any customs duties, taxes, or import charges that may apply in their country upon delivery. These charges are not included in our product prices or shipping fees.

We recommend checking with your local customs office before placing an order to avoid any unexpected costs.

By placing an order, you agree to cover any such additional charges that may be imposed by your country’s regulations.